DBM Consultants, on behalf of Bank of Melbourne Private, regularly contacts clients to conduct a series of short telephone and/or email market research interviews. These are completely voluntary on your part, and provide an opportunity for you to give feedback on your experiences with Bank of Melbourne Private as well as identify areas of improvement.

DBM Consultants, or any other research partner, will NEVER ask you to provide your personal details such as:

  • Your date of birth
  • Your credit card number or expiry date
  • Your account numbers or accounts balances
  • Your driver’s licence number
  • Passwords or PINs
  • Your address details

Please do not provide any of the above information to a caller (or email) claiming to be from a research partner of Bank of Melbourne Private.

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